In a significant move towards promoting transparency and accountability, the Hon’ble Lieutenant Governor of Delhi, Shri VK Saxena, launched the Vigilance Complaint Information Management System (VCIMS) of the Vigilance Department, GNCTD. This system, developed in collaboration with NIC, revolutionizes the process of receiving online vigilance-related complaints from citizens.
The VCIMS portal, accessible via https://vcims.delhi.gov.in, stands as a robust platform enabling citizens to lodge complaints seamlessly. Notably, the system allows complainants to submit substantial evidence in the form of PDFs, audio, or video files, empowering individuals to articulate their grievances comprehensively.
One of the key features of this system is the ability to track the status of lodged complaints. Complainants receive SMS alerts, ensuring they stay updated on the progress of their grievances, fostering a sense of transparency and accountability.
This initiative is a breakthrough in combating corruption, offering a portal for citizens to submit complaints without revealing their identity. The system ensures the confidentiality of complainants’ identities, safeguarding them against any potential repercussions, while efficiently communicating the complaints to concerned authorities for necessary action.
Hon’ble Lieutenant Governor, during the launch at Raj Niwas, highlighted the uniqueness of VCIMS. He emphasized how this online system marks a pivotal step towards expediting action against corruption complaints while maintaining transparency and confidentiality. Saxena stressed that the portal covers complaints against employees of various government depart-ments and agencies, thereby reducing the potential for malicious or frivolous complaints.
In essence, the launch of VCIMS symbolizes Delhi’s commitment to empowering its citizens, ensuring their voices against corruption are heard while protecting their identities. This progressive step aligns with the vision of fostering a corruption-free society, where honesty is encouraged, and wrongdoing is swiftly addressed.
