Page 46 - Informatics, July 2020
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WARRIOR STATES



       West Bengal State









       Hand to Hand Support to the Government of West Bengal
       to Combat Covid-19









         t was 23  March, the entire State of West Ben-  The ICT services in terms of Video Conference,
               rd
         gal went for lockdown and NIC WB immediately   e-mail, eOffice etc used in a big way to enhance   Monitoring & Tracking
         started working with the GoWB in sync towards   the  new  normal  WFH  (Work  from  Home)  envi-  System App & Portal
     Igovernance and fight with Covid-19. The first   ronment. The Districts Units also extended as-
       week of April, a team of NIC engaged with the   sistance to the District Administration and came
       high-level team under the Home Secretary to de-  up with various application like Vishwakarma (an
       velop web and mobile application for quarantine   Employment portal for migrant labourers) at Pu-
       monitoring and tracking and within a week and   rulia, Samannay ( Intercommunication portal ) at
       successfully developed and implemented Quar-  Paschim Bardhaman, Swass Compliant Web site
       antine Monitoring & Tracking System web-based   at Dakshin Dinajpur.
       application and Mobile app. Besides the health
       front another team of NIC, WB was engaged to
       support the migrant worker  and worker  under   COVID-19 Quarantine Monitoring
       the unorganised sector to economically support  and Tracking System Web appli-         Banglar Siksha
       them by the GoWB through a web application in   cation and Mobile App for GoWB
       DBT mode called Prachesta and Sneher Paras with                                        eLearning Portal
       the recently developed application Jai Bangla for   The main objective of the   Statistics :
       Social Security.                       system is to get real-time in-  1545
         Similarly, a smart Public Grievance redressal   formation  about  the  number
       and scheme monitoring system at the Office of the   and detail of persons admit-  Quarantine
                                                                          Centres
       Hon’ble Chief Minister (CMO) also developed and   ting at and discharging from
       implemented towards redressal of the grievances.   the quarantine centres, iso-  144
       E-Learning portal of Online Classroom is anoth-  lation  hospitals,  and  covid   Isolation
       er effort for the School Education Department to   hospitals for proper monitor-  Hospitals
       continue the classes over the digital platform for   ing and tracking of the COVID
       the students.                          quarantined, suspected, and   68                 Grievance Redressal
                          Covid-19 Quarantine   positive cases and their dis-  Covid           Dashboard
                          Monitoring & Tracking   charge details to combat with     Hospitals
                          System App          the COVID-19.
                                              Features :                100912
                                                Real-time Dashboard, GIS   Admitted
                                              Mapping of Quarantine Cen-  Persons
                                              tres, Pre-Covid & Covid Hos-
                                              pitals                    974691
                                                                          Persons
                                                                         Discharged
                                              Grievance Redressal & Scheme
                                                                                     Features
                                              Monitoring @ Office of the Hon’ble
                                                                                     •  Real-time dynamic Dashboard
                                              Chief Minister, West Bengal
                                                                                     •  Pendency Checker at all hierarchical levels
                                                Redress  the  Public  Grievances  in  a  profes-
                                              sional, transparent, expeditious and sympathetic   •  Auto SMS notifications to stakeholders
                                              manner without giving room for public dissatis-  •  Integrated GIS Mapping of administrative units
                                              faction                                 for better analytics


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