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Contents Dr. Neeta Verma Message
Director General, NIC
Editorial 02 IC has delivered yet another exemplary tool in
the form of the Gujarat CM Dashboard to en-
Contents & Message 03 hance the reach and impact of eGovernance.
The CM dashboard tool is the first of its kind
Spotlight Nand uses technology to empower the Hon’ble
NIC-TechConclave 2020 04 Chief Minister of Gujarat to quickly view how the State is
performing on various parameters against defined KPIs across
Inauguration of Centre of cities, districts, blocks, talukas & right to the village level. The CM can intervene
Excellence in Blockchain and guide the concerned authority on spotting any deviations on the Dashboard
Technology 06
from the expected levels of performance.
From the States The Gujarat CM Dashboard has achieved a complex network of aggregation,
Telangana State 08 visualization, and enforcement, by using data of 3000+ indicators for 20 govern-
ment sectors from various e-Governance applications on a daily basis. Each of the
District Informatics indicators is displayed graphically using time series analysis on a daily, monthly,
Anantnag 13 quarterly & annual basis. A star rating system measures & ensures data quality
West Godavari 16 remains high for each department based on various criteria such as data verifica-
Jodhpur 18 tion, depth and update frequency.
The Dashboard has integrated all the key stakeholders on a single platform
e-Gov Products & Services i.e., all Secretaries, HODs, Collectors, DDOs & SPs. Several modules exist within
Niyukti 20
the CM Dashboard to enable the measurement of physical, financial and timely
progress of government projects. A mobile application also exists in addition to
In Focus
Gujarat CM Dashboard 22 a SMS facility that alerts & reminds Nodal officers to ensure timely entry of data.
Administrative Command & Control- Data synchronization module ensures automatic and manual data capture using
System of Gujarat web service APIs. Performance improvement opportunities are identified easily
with real-time measurement. A grading system allows dynamic bench-marking
e-Gov Products & Services and target setting.
AEBAS in School Education 28 A meticulous ranking system allows rating the performance and classifying
Teachers’ Eligibility Test (UTET) 31 into groups of Toppers and Laggards etc. Dedicated call centres process the feed-
back from beneficiaries using detailed questionnaires, and this feedback is used
Technology Update for taking remedial actions. The vision of the CM Dashboard is to ensure 100%
DRONE: With AI/ ML Innovations 33 data coverage and use technologies like AI, Machine Learning to do predictive and
Zero Trust Architecture 35
prescriptive analysis.
Appscape 37 The Gujarat CM Dashboard can be drawn as an inspiration for other States &
International e-Gov Update 40 UTs who are looking to adopt an efficient system for analysis and monitoring of
In the News 42 various programmes and services of the government. But for any systems, striving
Accolades 46 for continuous improvement would be the key to enhance citizen-centric services.
-Dr. Neeta Verma
April 2020 informatics.nic.in 03