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Contents                                            Dr. Neeta Verma                         Message
                                                           Director General, NIC






        Editorial                   02                  IC  has  delivered  yet  another  exemplary  tool  in
                                                        the  form  of  the  Gujarat  CM  Dashboard  to  en-
        Contents & Message          03                  hance the reach and impact of eGovernance.
                                                        The CM dashboard tool is the first of its kind
        Spotlight                             Nand uses technology to empower the Hon’ble
        NIC-TechConclave 2020       04          Chief Minister of Gujarat to quickly view how the State is
                                                performing on various parameters against defined KPIs across
        Inauguration of Centre of               cities, districts, blocks, talukas & right to the village level. The CM can intervene
        Excellence in Blockchain                and guide the concerned authority on spotting any deviations on the Dashboard
        Technology                  06
                                                from the expected levels of performance.

        From the States                           The Gujarat CM Dashboard has achieved a complex network of aggregation,
        Telangana State             08          visualization, and enforcement, by using data of 3000+ indicators for 20 govern-
                                                ment sectors from various e-Governance applications on a daily basis. Each of the
        District Informatics                    indicators is displayed graphically using time series analysis on a daily, monthly,
        Anantnag                    13          quarterly & annual basis. A star rating system measures & ensures data quality
        West Godavari               16          remains high for each department based on various criteria such as data verifica-
        Jodhpur                     18          tion, depth and update frequency.
                                                  The Dashboard has integrated all the key stakeholders on a single platform
        e-Gov Products & Services               i.e., all Secretaries, HODs, Collectors, DDOs & SPs. Several modules exist within
        Niyukti                     20
                                                the CM Dashboard to enable the measurement of physical, financial and timely
                                                progress of government projects. A mobile application also exists in addition to
        In Focus
        Gujarat CM Dashboard        22          a SMS facility that alerts & reminds Nodal officers to ensure timely entry of data.
        Administrative Command & Control-       Data synchronization module ensures automatic and manual data capture using
        System of Gujarat                       web service APIs. Performance improvement opportunities are identified easily
                                                with real-time measurement. A grading system allows dynamic bench-marking
        e-Gov Products & Services               and target setting.
        AEBAS in School Education   28            A meticulous ranking system allows rating the performance and classifying
        Teachers’ Eligibility Test (UTET)   31  into groups of Toppers and Laggards etc. Dedicated call centres process the feed-
                                                back from beneficiaries using detailed questionnaires, and this feedback is used
        Technology Update                       for taking remedial actions. The vision of the CM Dashboard is to ensure 100%
        DRONE: With AI/ ML Innovations  33      data coverage and use technologies like AI, Machine Learning to do predictive and
        Zero Trust Architecture     35
                                                prescriptive analysis.
        Appscape                    37            The Gujarat CM Dashboard can be drawn as an inspiration for other States &
        International e-Gov Update   40         UTs who are looking to adopt an efficient system for analysis and monitoring of
        In the News                 42          various programmes and services of the government. But for any systems, striving
        Accolades                   46          for continuous improvement would be the key to enhance citizen-centric services.
                                                                                                  -Dr. Neeta Verma









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