Jansahayak is a a workflow based effective monitoring mechanism for effective delivery of services to the citizen through electronics mode. This service helps in the standardization of workflow processes, forms and fee structure, and delivery of 36 identified services to the citizens in a time bound and hassle free manner.
Facilities provided to Citizens:
1. Information, Education & Communication, including Work Flow Process in Hindi/ English.
2. Online availability of soft copy of Application form.
3. Computer assisted filling of forms and printed hardcopy with check list of application.
4. Acknowledgement of the Receipts application from service delivery authority.
5. Filing of complaints and grievances.
6. Information regarding status of service request /grievance .
