The system implemented by NIC Ujjain district of MP facilitates virtual / Live Darshan of Shree Mahakaleswar via Internet across the globe on 24*7 basis. Some of the online features of the system include advance booking for Bhasma Arti and printing of tickets , e-Dharmashala (for Dharmashala Booking), e-Complaint ( to make Complaint) etc..,.
Entire system is role based as well as workflow based. The system also has facilities like Temple Resource Management, automation of various day to day functions of temple and its services for stakeholders , e-Clock room ( For putting Luggage in Clock Room), e-Prashad, e-Donor List, and e-Inventory beside others.
Shri Mahakaleshwar Temple Management System reduces the work burden of the employee, brings in transparency , safeguards the pilgrims from middlemen. Portal based feedback mechanism enhances process re-engineering, pilgrims are managed in better way and helps in efficient record keeping as well as retrieval system.