TelanganaSuccess Story of eOffice in the Greater Hyderabad Municipal Corporation (GHMC), Telangana

The Greater Hyderabad Municipal Corporation (GHMC), Hyderabad under the Govt. of Telangana is a huge organization with administrative jurisdiction of over 625 Sq Kms and with a mandate to cater to the day-to-day civic needs of about 90 lakh population. It has 5 Zonal Offices and 18 Circle Offices. The administration is most diversified with functions related to Engineering, Town Planning, Health & Sanitation, Urban Biodiversity, Revenue, Sports etc. The Commissioner, GHMC as the head of the huge organization receives about 250 to 300 files per day on an average. Timely disposal of these files proved to be very crucial. More than the huge number of files, the physical movement of files was a disturbing affair. Many a times, the Commissioners table is saddled with heaps of files giving an awkward look. To overcome all these issues, effective file management through eOffice has become a need of the hour at the GHMC.