e-Jagriti is an official mobile application developed by the Government of India to digitize and streamline Consumer Dispute Redressal Commissions across the country. The app enhances consumer protection and transparency by enabling users to file complaints, track case statuses, and access crucial information about their rights under the Consumer Protection Act, 2019.
Key Features of the e-Jagriti App:
- Online Complaint Filing: Consumers can lodge grievances directly through the app
- Case Status Tracking: Users can monitor real-time updates on their cases at the District (DCDRC), State (SCDRC), and National (NCDRC) Consumer Disputes Redressal Commissions
- Consumer Rights Information: Provides detailed guidelines on consumer rights and responsibilities
- Public Distribution System Insights: Offers updates on policies and schemes related to consumer welfare
- User-Friendly Interface: Designed for easy navigation, ensuring accessibility for all consumers
By leveraging digital connectivity, e-Jagriti empowers consumers with efficient, transparent, and accessible dispute resolution.
